Quickstart

Start Here - You're in the Right Place

If you're a business owner looking for a simpler way to manage orders, track payments, and serve customers efficiently, Servinn is built for you. Whether you run a hotel, restaurant, cafe, retail store, or any hospitality business, Servinn adapts to how you work.

What Servinn Does in Simple Terms

Think of Servinn as your digital business assistant that helps you:

• Accept orders from customers using QR codes they can scan from their phones

• Track every sale in real-time so you always know what's happening

• Monitor your money with clear views of payments and revenue

• Manage your offerings - your menu, products, or room types

• Coordinate your team with different access levels for staff, managers, and owners

• Understand your business through simple reports and analytics

To get the best experience with Servinn, make sure you have:

• At least 2 internet-enabled devices

  • 1 for fulfillment (i.e. at the front-desk, in the kitchen, over the counter, etc)

  • 1 for guest-facing or for staff order entry

• Reliable internet access across all ordering and fulfillment areas

• Clearly defined ordering or dining points

  • Staff must know where orders originate and where to deliver them

  • Budget for QR code signage or printed materials if needed

• Staff with email access and basic digital skills

• Onboarding support

  • 3-day guided walkthrough (live or virtual)

  • Twice-weekly recap using system manuals: Knowledge Base, Guides, Demo Walkthroughs

That’s it — once these are in place, Servinn works seamlessly.

Getting started with Servinn takes just a few minutes:

• Sign up with your email, name, phone number, and password

• You’ll be logged in immediately and guided to onboarding

• Choose your business type (hotel, restaurant, retail, etc.) so Servinn uses the right terms for your industry

• Enter your venue details (business name, country, location, short description)

• Click Complete to create your venue and access your dashboard

After setup:

• Your venue is created and set as default

• You’re added as the Manager with full access

• You can start adding products, entry points, and staff right away

You can skip onboarding and return to it anytime from the Venues section.

That’s it. You’re ready to run your business with Servinn.

You can start adding you Catalog, Entry Points and Staff to begin receiving orders and payments. Checkout the Basics section to see what else you can do in Servinn!