How To: Create an Entry Point
Set up service points like tables, rooms, or counters where customers can scan QR codes to place orders.
Introduction
Entry points help you organize where orders come from. Depending on your business type, these might be:
Restaurants/Cafes: Tables (e.g., "Table 5", "Patio Table 12")
Hotels: Check-in desks or room numbers (e.g., "Room 201", "Front Desk")
Retail: Sales counters or departments (e.g., "Checkout 1", "Electronics Counter")
Each entry point gets a unique QR code that customers scan to place orders.
Prerequisites
You must have at least one venue created
You must be logged in with an Owner or Manager role
Know the entry point details you want to create (name, area, capacity)
Step-by-Step Instructions
Navigate to the Entry Points Page
Click the Entry Points link in the left sidebar navigation menu (it may show as "Tables," "Service Points," or similar, depending on your business type). [Screenshot: Left sidebar with Entry Points menu item highlighted]
You'll see any existing entry points displayed as pill-shaped buttons. If this is your first entry point, you'll see an empty state message. [Screenshot: Entry Points page showing existing entry points or empty state]
Open the Create Entry Point Form
Click the Create new entry point button (or Create new table/service point, depending on your business type). [Screenshot: Entry Points page with "Create new" button highlighted]
A side panel will slide in from the right with the entry point creation form. [Screenshot: Entry point creation form side panel open]
Enter Entry Point Details
In the Entry Point Name field, enter a unique identifier for this service point.
Examples:
Restaurants: "Table 1", "Booth 5", "Patio 3"
Hotels: "Room 101", "Suite 201", "Check-in Desk"
Retail: "Counter 1", "Checkout A", "Service Desk"
[Screenshot: Entry Point Name field filled in]
Tip: Use a clear, consistent naming system. If you have multiple floors or areas, include that in the name (e.g., "2F-Table-5" or "Outdoor-Table-12").
In the Entry Point Area field, specify the location or section where this entry point is located.
Examples: "Inside", "Outside", "Floor 2", "Rooftop", "Main Hall", "Poolside"
[Screenshot: Entry Point Area field filled in]
In the Allowed Number of People field, enter the capacity for this entry point (e.g., 2, 4, 8).
[Screenshot: Capacity field filled in]
Note: This field is optional but helpful for managing reservations and understanding customer flow.
Set Entry Point Status
You'll see two toggle switches at the bottom of the form:
Availability Toggle:
Toggle ON: The entry point is available for customers to use
Toggle OFF: The entry point is currently unavailable (temporarily closed, under maintenance) [Screenshot: Availability toggle highlighted]
Reserved Toggle:
Toggle ON: The entry point is reserved for a specific customer or event
Toggle OFF: The entry point is available on a first-come, first-served basis [Screenshot: Reserved toggle highlighted]
Tip: Use the "Reserved" status for bookings or events. When reserved, the entry point won't be available for walk-in customers.
Create the Entry Point
Review all entry point details.
Click the Create entry point button at the bottom of the form. [Screenshot: Create entry point button highlighted]
You'll see a success notification confirming the entry point was created. [Screenshot: Success notification toast]
Your new entry point will appear as a pill button at the top of the page. [Screenshot: Entry points list showing the newly created entry point]
Access Your Entry Point's QR Code
Once created, you can immediately access the QR code for this entry point:
Click on the entry point pill button you just created. [Screenshot: Entry point pill button being clicked]
The entry point details will appear below, including:
A large QR code
The entry point's access link (URL) [Screenshot: Entry point details showing QR code and link]
Download the QR Code
Hover over the QR code image.
A download icon will appear in the top right corner of the QR code. [Screenshot: Download icon appearing on hover]
Click the download icon.
The QR code will download as a PNG image file to your device. [Screenshot: Download confirmation]
You'll see a success notification: "Successfully downloaded QR Code for [Entry Point Name]" [Screenshot: Download success notification]
Tip: Print the downloaded QR codes and place them at each physical location (table tents, room cards, counter signs). This allows customers to scan and order directly from their phones.
Copy the Access Link (Optional)
If you want to share the entry point link digitally:
Click on the Entry Point Access Link field shown below the QR code. [Screenshot: Access link field highlighted]
The link will automatically copy to your clipboard.
You'll see a success notification: "Entry Point Access Link Copied" [Screenshot: Copy success notification]
You can now paste this link in emails, messages, or your website.