Notes on Staff

What You've Accomplished

You've successfully added a staff member! They can now:

  • Log in to the admin dashboard using their email and password

  • View and manage orders at your venue

  • Update order statuses and process payments

  • Access customer information and order history

What's Next?

1

Onboard Your Team

Show them how to use the dashboard and process orders.

2

Set Expectations

Explain their responsibilities and which features they can access.

3

Test Their Access

Have them log in to ensure everything works correctly.

4

Add More Staff

Continue adding other team members as needed.

5

Monitor Performance

Use the staff reports to track order handling and performance.

Understanding Staff Roles and Permissions

The Staff role has specific permissions:

What Staff CAN do:

  • View incoming orders

  • Update order status (pending → processing → ready → completed)

  • Process payments

  • View customer information

  • Access order history

  • View product catalogs

What Staff CANNOT do:

  • Create or edit venues

  • Create or edit catalogs and products

  • Create or delete entry points

  • Add or remove other staff members

  • Access financial reports

  • Change venue settings or configuration

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Note: Only Owners and Managers have full administrative access to create catalogs, manage entry points, and configure venue settings.