Creating Entry Points
What this feature does
Creating entry points sets up specific ordering locations throughout your venue so customers can scan QR codes and place orders from wherever they're seated or standing. This process generates a unique QR code for each location—whether it's a table, room, or counter—allowing you to organize your space and track orders by location. The system walks you through naming each spot, specifying its area, setting capacity, and controlling availability, giving you complete control over how customers access your offerings.
Who it is for
This feature is designed for:
Restaurant owners setting up table ordering for dine-in service
Hotel managers creating check-in points for different property areas
Retail store owners establishing multiple sales counters
Cafe operators organizing indoor and outdoor seating zones
Any business owner preparing to launch contactless ordering at their venue
If you're setting up your venue for the first time or expanding your service areas, you'll use this feature to establish all your ordering locations.
When to use it
You'll create new entry points when:
First setting up your venue in the dashboard before opening
Adding new tables, rooms, or counters to your existing space
Expanding to a new section of your venue (like an outdoor patio)
Replacing damaged or lost QR codes for existing locations
Temporarily setting up additional service points during busy periods
Most businesses create their entry points during initial setup, then add more as they grow or reorganize their space.
Key concepts
Entry Point Editor: The form where you input all the details about a new location. You'll find fields for the name, area, capacity, and availability settings all in one place.
Name Field: Where you enter how you want to identify this location. Keep it simple and clear—use "Table 1", "Room 203", "Counter A", or whatever makes sense for your business. Avoid special characters or complicated naming schemes.
Area Field: The general section or zone where this entry point is located. Examples include "Main Dining", "Poolside", "Ground Floor", "East Wing", or "VIP Section". This helps you group similar locations together.
Capacity Setting: The maximum number of people this location can accommodate at once. Enter a simple number like 2, 4, 6, or 8. This helps with planning and reporting, showing you how many total guests you can serve.
Availability Toggle: A simple switch that controls whether this entry point is open for orders right away. Turn it on if the location is ready to use immediately, or leave it off if you're setting it up in advance.
Reserved Toggle: A switch that marks this location as being held for specific customers. Most new entry points start with this turned off, but you can enable it if you're creating a location that's already reserved.
Create Button: Once you've filled in all the details, clicking this button saves the entry point and generates its unique QR code, making it ready for customers to use.
Common questions
What information do I need before creating an entry point?
Have a clear name for the location (like "Table 5"), know which area of your venue it's in (like "Outdoor Patio"), and decide how many people it can accommodate. That's all you need to get started. The system handles the technical setup automatically—you just provide the basic information.
Can I create multiple entry points at once?
Currently, you'll create entry points one at a time through the entry point editor. While this might seem slower, it ensures each location is set up correctly with accurate details. Many businesses find it helpful to map out all their locations first, then create them systematically—all tables first, then counters, then special areas.
What happens immediately after I create an entry point?
The moment you click "Create," the system generates a unique QR code for that location and saves all the details you entered. You'll see the new entry point appear in your list, and you can immediately download its QR code to print and place at the physical location. The entry point is live and ready to accept orders if you marked it as available.
Do I have to create entry points for every single location?
That depends on how you want to track orders. If knowing exactly where each order comes from matters to your operations, then yes—create an entry point for every table, room, or counter. However, if you have areas where location tracking isn't important, you can skip those and just create entry points for the spots that matter most to you.
What if I make a mistake while creating an entry point?
No worries at all! Once an entry point is created, you can edit any of its details—the name, area, capacity, or availability status. You can even delete it completely if needed. Nothing is permanent, so feel free to experiment until you get your setup just right. The QR codes will automatically update when you make changes.