Notification Settings
What this feature does
Notification Settings gives you control over how and when you receive alerts about your business activity. You can choose to be notified about every single order as it arrives, receive a daily summary of all orders, or turn off order notifications entirely. All notifications are sent to the email address associated with your account, helping you stay informed without feeling overwhelmed.
Who it is for
This feature serves business owners, managers, and anyone who needs to stay updated on business operations. Whether you are hands-on and want immediate alerts, prefer a once-daily update, or have staff handling orders and do not need constant notifications, you can tailor the notification frequency to match your management approach and daily routine.
When to use it
Adjust your notification settings based on your current business pace and personal preferences. During busy seasons or when you are actively managing operations, you might want immediate notifications for every order. During quieter periods or when you have a reliable team in place, a daily summary might be more appropriate. You can also turn off notifications when you are on vacation or taking a break from active management.
Key concepts
Order Notifications: Alerts sent to your email when customers place orders through your venue. They help you stay aware of incoming business even when you are not actively checking the dashboard.
Notification Frequency: Determines how often you receive alerts. You have three options: every order (immediate alerts), daily digest (one summary per day), or no notifications at all.
Email Delivery: All notifications are sent to the email address you used to create your account. Make sure this email is one you check regularly if you want to stay informed about your business activity.
Notification Types: Currently, the system focuses on order notifications, which are typically the most time-sensitive alerts for business operations. Future updates may include other notification types for payments, staff activities, or system updates.
Common questions
If I choose daily notifications, when will I receive them?
Daily notification digests are typically sent at the end of each business day, summarizing all orders received during that period. This gives you a comprehensive overview without multiple interruptions throughout the day.
Can I receive notifications on my phone instead of email?
Currently, notifications are delivered via email to the address associated with your account. However, if your phone is set up to receive email notifications, you will see them there as well. Many users find this works well for staying mobile and informed.
What happens if I choose "Nothing" for notifications?
Selecting this option means you will not receive any email alerts about orders. You will still see all order information when you log into your dashboard, but you will need to check manually rather than being notified automatically. This is useful if you prefer to check orders on your own schedule or if you have team members monitoring orders.
Do notification settings affect my staff members?
Each account has its own notification preferences. Your settings only affect the notifications you receive. Staff members and other team members can set their own notification preferences based on their roles and responsibilities.
Can I set different notifications for different types of orders?
Currently, notification settings apply to all orders across your venues. Whether customers place dine-in orders, takeout requests, or bookings, the notification frequency you choose applies to all of them. This keeps the settings simple and consistent across your business operations.